Last updated: 5 Jan. 2026

This Privacy Policy explains how Mujin Europe (“MEUR” collects, uses, and protects personal data submitted through our website, in particular via our “Contact Us” page, in accordance with the E.U. General Data Protection Regulation (“GDPR”).

1. Data Controller

MEUR is the data controller responsible for the processing of personal data described in this Privacy Policy.

If you have questions about this Policy or how we handle personal data, please contact us at:

Email: info@mujin-europe.com
Address: Mujin Europe, De Maas 40, 5684 PL, Best, Netherlands

2. Personal Data We Collect

When you submit a request through our website’s Contact Us page, MEUR may collect the following personal data:

a)    First and last name;

b)    Company name;

c)    Business email address;

d)    Phone number (optional);

e)    Country;

f)      Free-form information describing your application, project, or inquiry.

You voluntarily provide this information when contacting us.

3. Purpose of Processing

MEUR will process this personal data solely for sales-related and pre-contractual purposes, including:

a)    Responding to your inquiry;

b)    Assessing your business needs;

c)    Following up with you regarding products or services you requested information about;

d)    Managing sales leads and customer relationships.

MEUR do not use this data to send newsletters or automated marketing campaigns.

Sales outreach, where applicable, is conducted on a one-to-one basis by our sales representatives via email or phone.

4. Legal Basis for Processing

MEUR’s legal basis for processing your personal data under GDPR Article 6 is:

• Article 6(1)(b) – processing is necessary to take steps at your request prior to entering into a contract; and

• Article 6(1)(f) – our legitimate interest in responding to business inquiries and managing sales relationships.

Where required by law, you may object to this processing at any time.

5. Access to Data Within MEUR

Access to personal data is limited to authorized personnel who require it for legitimate business purposes, including:

a)     Sales teams;

b)     Marketing personnel responsible for lead management.

Data is managed using Salesforce as MEUR’s customer relationship management (CRM) system.

6. International Data Transfers

Personal data may be transferred outside the European Union only when necessary to respond to your inquiry appropriately, for example:

a)     If a sales lead relates to the United States, it may be shared with relevant U.S. sales personnel;

b)     If a sales lead relates to Asia, it may be shared with relevant regional personnel.

Where personal data is transferred outside the EU/EEA, we ensure that appropriate safeguards are in place in accordance with GDPR Chapter V, such as standard contractual clauses or equivalent protections.

7. Data Retention

MEUR may retain sales-lead data for as long as it remains relevant for legitimate business purposes, including ongoing or potential commercial relationships.

Data may be retained in our CRM system unless:

a)     You request deletion, or;

b)     The data is no longer necessary for its original purpose and no legal basis for retention applies

You may request deletion of your personal data at any time.

8. Data Security

MEUR will implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

9. Your Rights Under GDPR

You have the right to:

a)     Access your personal data;

b)     Rectify inaccurate or incomplete data;

c)     Request erasure of your data;

d)     Restrict or object to processing;

e)     Request data portability, where applicable;

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with your local data protection authority.

10. Changes to This Policy

MEUR may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@mujin-europe.com.